Your privacy is our priority. This document explains in detail how 99myr collects, uses, stores, and protects your personal data in accordance with the Malaysia Personal Data Protection Act (PDPA) 2010.
This Privacy Policy applies to all users who access the 99myr platform via the website at 99myr.win or our mobile app. By using our services, you agree to the practices described in this document.
Six key pillars that ensure your personal data is always protected on the 99myr platform
All data transmitted between your device and 99myr servers is encrypted using industry-standard 256-bit SSL technology. This means your personal and financial information cannot be intercepted or read by unauthorised parties while in transit.
Your personal data is stored in data centres equipped with multiple layers of physical and digital security controls. Our servers are protected by enterprise-grade firewalls and active intrusion detection systems at all times.
Access to members' personal data is strictly limited to staff who require it to perform their duties only. All access is logged and regularly audited to ensure no unauthorised use of data occurs.
99myr has never and will never sell, rent, or trade your personal data to any third party for marketing purposes. Your data belongs entirely to you, and we only use it for designated platform operational purposes.
Our Privacy Policy is designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to ensuring all our data handling practices remain aligned with the legal requirements in force in Malaysia.
Our Privacy Policy is reviewed and updated periodically to ensure it reflects current practices and meets evolving legal requirements. Members will be notified of any amendments via in-platform notifications or official email.
This document outlines 99myr's privacy practices and your rights as a user of our platform. We encourage you to read this document carefully in its entirety. Should you have any questions, our support team is available via 24/7 Live Chat.
99myr takes the privacy of every individual using our platform seriously. This Privacy Policy is crafted to provide full transparency on how we handle your personal data — from collection and processing to storage and deletion.
This Policy applies to all users who interact with the 99myr platform in any capacity, including browsing the website, using the mobile app, registering as a member, making financial transactions, or simply contacting our customer support team. It also covers information collected through technical systems such as servers, cookies, and analytics tools.
By continuing to use the 99myr platform after reading this document, you confirm your agreement to all data handling practices described herein. If you do not agree, you have the right to discontinue use of our platform and request deletion of your existing data.
99myr only collects personal data that is strictly necessary for platform operations and legal compliance. Below are the categories of data we collect along with their respective purposes:
| Data Categories | Example Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, identity card number, date of birth | Identity verification (KYC), legal compliance |
| Contact Data | Phone number, email address | Account communications, transaction notifications |
| Financial Data | Bank account number, bank name | Deposit and withdrawal processing |
| Technical Data | IP address, device type, web browser | Account security, fraud detection |
| Usage Data | Game history, platform activity | Service improvement, personalised recommendations |
| Location Data | Country, access region | Regional compliance, fraud detection |
We do not collect sensitive information such as biometric data, medical records, or religious information unless specifically required by applicable law. All data collection is carried out transparently and with your knowledge.
The personal data you provide to 99myr is used solely for legitimate and stated purposes. We do not use your data for any other purpose without first obtaining your additional consent.
Every use of data is based on a valid legal basis — whether for the performance of a contract, a legal obligation, our legitimate interests, or your explicit consent. You may withdraw your consent at any time for non-mandatory uses.
99myr does not sell or trade your personal data to any third party. However, there are limited situations where we need to share your data with specific parties for operational or legal compliance purposes:
All third parties we work with are required to comply with data protection standards equivalent to our own. We do not permit them to use your data for their own purposes outside the scope of the services they provide to us.
The 99myr platform uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform operates optimally. Cookies are small data files stored on your device when you browse our website.
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality and overall experience of the 99myr platform.
99myr invests seriously in security infrastructure to ensure your personal data is always protected. The technical and organisational measures we employ include:
While we take all reasonable precautions, no security system can be guaranteed 100% safe. In the event of a data breach that affects you, we will notify you and the relevant authorities within the timeframe required by law.
In accordance with Malaysia's Personal Data Protection Act (PDPA) 2010, you have the following rights regarding your personal data held by 99myr:
Requesting a copy of the personal data we hold about you at any time
Requesting correction of inaccurate or incomplete data in your records
Requesting deletion of your personal data when it is no longer required
Objecting to the processing of your data for marketing purposes or legitimate interests
Requesting restriction of your data processing under certain circumstances
Receiving your data in a machine-readable format for portability
To exercise any of the above rights, contact our support team via Live Chat or email at [email protected]. We will process your request within 21 business days. Some rights may be subject to certain exceptions based on our legal obligations.
99myr retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law. Our data retention guidelines are as follows:
Upon expiry of the applicable retention period, your data will be securely deleted or anonymised in accordance with established procedures, unless a legal obligation requires longer retention.
The 99myr platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from children or underage individuals. If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately.
When we become aware that personal data of a minor has been collected without proper age verification, we will take immediate steps to delete that information from our systems and terminate the account in question without any refund.
99myr uses a multi-layered age verification system during registration to ensure our platform cannot be accessed by individuals under 18. We are committed to Responsible Gaming and the protection of minors.
99myr reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or service improvements. All changes take effect immediately upon publication of the updated version on the platform.
For changes deemed material or significant, we will provide advance notice of at least 14 days before those changes take effect via:
Continued use of the 99myr platform after changes take effect constitutes your acceptance of and agreement to the updated Privacy Policy. It is your responsibility to review this page periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the 99myr Privacy Officer through the following channels:
We are committed to responding to all privacy-related enquiries within 14 working days. For formal requests concerning your personal data rights, please submit a written request via email along with a copy of your identification document for verification purposes.
For more information on how we handle platform usage, please read Terms and Conditions and Responsible Gaming ours. The current version of this Privacy Policy was last updated on 1 January 2026.
Your personal data is protected with the latest encryption technology. Register your account today and enjoy a safe, fair, and exciting gaming experience with the Malaysian player community.